Client: City of Saint-Quentin, City of Amersfoort, City of Bergen, City of Hamburg, City of Sint Niklaas, Vesthimmerlands Kommune, Familjebostäder, Kringwinkel, Ghent University, Hogeschol Utrecht
Date: 2026
Location: Europe’s North Sea Region
As part of the Interreg North Sea project Digital Kiosks, Bax Innovation supported the City of Saint-Quentin and the wider consortium in the development of the Sharing Station Toolkit: a practical guide designed to help cities and organisations understand, plan, and deploy sharing stations.
The Toolkit consolidates practical experience from municipalities, housing providers, NGOs, retailers, and sharing station providers across Europe. It combines operational lessons learned, user insights, and concrete deployment experiences from 22 sharing station pilots implemented in different local contexts.
The objective of the Toolkit is to lower the barriers currently preventing the wider adoption of sharing stations by translating practical experience into accessible guidance, tools, and exercises that support organisations throughout the full deployment journey, from early ideation to operations and launch.
Challenge
Although interest in sharing stations is growing rapidly across Europe, the market remains relatively new and fragmented. Many public authorities and organisations still face significant uncertainties – from understanding how sharing stations work in practice and which hardware and software solutions exist, to structuring operations, governance, and viable business models. Knowledge was scattered across actors and countries, with very few practical resources available to guide first-time deployers through the process.
Approach
To develop the Toolkit, Bax Innovation coordinated and structured insights from practitioners and pilot deployments across Europe. This involved desk research and market analysis, interviews with municipalities, NGOs, retailers, operators, housing providers, and startups, and consolidating operational lessons from the 22 Digital Kiosks pilot stations. The result was a practical, step-by-step deployment journey – covering ideation, procurement, contracting, launch, and operations – alongside collaborative Miro exercises and templates to help organisations build their own use cases and Service Level Agreements.
Impact
The Sharing Station Toolkit provides one of the first comprehensive practical references in Europe dedicated specifically to sharing stations and their deployment.
